User can cancel a booking up to 60 minutes prior to the pick-up time, failing which no refund would be provided. A cancellation fee of 10 credits will be charged and the rest will be returned to your EasyCommute account as credits. EasyCommute will try its best to provide you service but due to unavoidable circumstances, if EasyCommute is not able to provide the service, the maximum liability will 105% of the charged fare for a person of that trip. However this is applicable only for the users who have availed the monthly subscription in that month. In-case of user's expenses for the cancelled trip, a reimbursement amount will be credited in his/her EasyCommute account upto the permissible limit (105% of the charged fare for a person of that trip) in form of credits. EasyCommute will not provide any reimbursement in form of cash or bank account transfer in any circumstances.